
Frequently Asked Questions
What is ORE?
ORE is a digital unit equal to 1 gram of vaulted, insured physical gold. When you hold ORE, you own the corresponding gold—recorded on Oreium’s off-chain ledger under your legal title.
How is ORE different from a gold ETF or “paper gold”?
ETFs and many “gold exposure” products are claims managed by intermediaries. ORE represents direct ownership of specific vaulted metal, with posted buybacks, redemption options, and independent audits.
How is ORE priced?
Pricing references the current gold spot price plus/minus Oreium’s posted spreads and fees. Final execution price is confirmed at checkout in the app.
How do I join and buy ORE?
Request an invite, complete KYC verification, fund your purchase, and confirm your order in the app.
Can I sell ORE back for cash? How fast are payouts?
Yes. Submit a sell-back request in the app. We settle at the current spot price minus the posted spread using available payout rails. Processing times depend on banking rails, compliance checks, and volume (typically 2-3 business days).
Can I redeem physical gold? What are the minimums?
Yes. You can request insured delivery for whole-ounce amounts—minimum 31.1035 g (1 troy ounce) and then in full-ounce increments. Shipping, insurance, and handling fees apply at checkout. Delivery times vary by inventory and carrier. U.S. addresses only. If you hold less than one ounce, use a buyback or (where available) move to personal vault allocation under your legal title.
Why do you use grams instead of ounces?
We use grams because ORE is defined as 1 ORE = 1 gram of gold. Grams are the global standard for bullion accounting (kilo/100 g bars), make fees and audits straightforward, and allow precise fractional saving (down to 0.0001 g). Using grams also avoids confusion between troy ounces and regular ounces. For physical delivery, we follow industry practice and list thresholds in troy ounces—the app converts automatically (1 toz = 31.1035 g).
Who owns and stores the gold? Is it insured and audited?
You own it. Oreium allocates metal to you in insured third-party vaults. We reconcile our ledger to vault statements and commission independent audits on a recurring schedule. Vault partners and audit cadence are disclosed in-app.
What fees will I pay?
Fees are shown upfront in the app and may include: a mint/purchase fee, storage, buyback spread, delivery/redemption costs, and any network/bank fees. All fees are posted and may change prospectively with notice. THERE ARE NO HIDDEN FEES.
Is Oreium a bank? Are my assets FDIC/SIPC insured?
No. Oreium is not a bank or broker-dealer, and ORE is not FDIC or SIPC insured. Your protection comes from direct ownership of allocated, insured gold plus our transparency (audits, reconciliation, posted processes).
Will I owe taxes on ORE? Do you issue tax forms?
Tax treatment depends on your jurisdiction and activity (buy, sell, redeem). You’re responsible for any reporting and taxes. Where required, Oreium may collect tax forms (e.g., W-9/W-8) and issue tax statements or reports.